Testimonials

I have served in the capacity as the Patient Liaison here at Three Crosses Regional Hospital for over a year … I have never seen such a hardworking and dedicated group of individuals who work for the hospital culinary service as Luby’s Culinary Services. They take pride in each area of food services from the time the order is taken, food delivered, the quality and temperature of the food at time of delivery. They each exhibit professionalism, kindness and utilize AIDET in each encounter with our patients here.

The scores we measure here are the Hospital Consumer Assessment of Health Care Providers and Systems (HCAHPS) on a weekly basis. The custom question that pertains to food services is the Overall quality of food that they continue to stay in the 90th percentile ranking quarterly.

With the pride and care that Luby’s director and staff continuously demonstrate is why I recommend any hospital to have Luby’s as their choice for culinary services for their patients.

“It is clear that Luby’s Culinary Services takes pride in their services and strives for excellence in all they do. They have high standards in their quality of food and their attention to detail and commitment to quality are evident in every aspect of their work. I highly recommend their services to anyone seeking reliable and quality culinary services. I am confident that Luby’s Culinary Services will exceed your expectation and deliver a memorable culinary experience.”

“Luby’s Culinary Services is a well-known food and dietary service vendor with experience in healthcare settings. The partnership with LCS provided our hospital with updated policies, procedures, and processes to support our Dietary Department. Our hospital has been able to launch new patient menus and improve patient satisfaction scores from their culinary services.”

“Luby’s Culinary Services management team has been extremely attentive to our needs. They deliver high-quality meals to our patients, visitors, and staff. Their management team also partnered with our leadership team to implement productivity standards that allow us to efficiently deliver our dietary services.”

“We know we selected the right and best vendor for our food and nutrition services. Through their staff’s hard work and diligence, they have stayed very consistent from the original proposal with the actual month-to-month, even with inflation ravaging the supply chain. It’s only through their constant vigilance that this can be accomplished.”